Step 1: Create your Mailchimp account
Go to mailchimp.com and click "Sign Up Free." You'll need an email address, a strong password, and basic business details. Free plan covers up to 500 contacts and 1,000 sends/month — enough to test thoroughly.
During onboarding Mailchimp asks for your physical address (required by CAN-SPAM/GDPR for the footer) and your industry. Fill these accurately — they show in every email you send.
Step 2: Verify your sending domain
Before you send anything, authenticate your domain. Skipping this is the #1 reason Mailchimp users end up in spam.
- In Mailchimp, go to Account → Settings → Domains
- Click "Add & Verify Domain"
- Enter your sending address (e.g.
newsletter@yourdomain.com) - Mailchimp sends a verification email with a 6-digit code — enter it
Domain verified ≠ authenticated. Continue to step 3.
Step 3: Set up SPF and DKIM
In the same Domains screen, click "Authenticate" next to your domain. Mailchimp shows you three DNS records to publish:
- A CNAME for
k1._domainkey.yourdomain.com→ DKIM - A CNAME for
k2._domainkey.yourdomain.com→ DKIM (backup) - An addition to your existing SPF:
include:servers.mcsv.net
Log into your DNS provider (Cloudflare, Google Domains, your registrar), add the records, wait 15-60 minutes, then click "Authenticate Domain" in Mailchimp. Verify with our SPF/DKIM checker.
Step 4: Build your first audience
Mailchimp calls lists "audiences." Create one:
- Go to Audience → Create Audience
- Give it a clear name (e.g. "Newsletter Subscribers")
- Set default from name and email (use the domain you just authenticated)
- Add your postal address (for legal footer)
- Configure GDPR: toggle on "Enable GDPR fields" if you have EU subscribers
Import contacts from CSV, from your CRM, or grow via signup forms. If you're importing, first clean with our list cleaner guide.
Step 5: Create your first campaign
- Campaigns → Create Campaign → Email → Regular
- Name it (internal use), pick recipients (your audience), set from/subject
- Design: start from a template or drag-and-drop
- Keep it short — under 500 words for the first email
- Include a clear CTA and an obvious unsubscribe link (Mailchimp auto-adds, don't remove)
Before sending, always hit "Preview" and send a test to yourself. Check on desktop and mobile.
Step 6: Send and monitor
When you send, Mailchimp starts showing real-time stats:
- Delivery rate — should be 98%+
- Open rate — benchmark varies by industry (see our bounce calculator)
- Click rate — 2-5% is typical
- Bounces & complaints — remove bouncers immediately, keep complaint rate < 0.1%
Avoid these beginner mistakes
- Skipping domain authentication — guaranteed spam folder on day one
- Buying a list to start — instant ban from Mailchimp, no exceptions
- Sending to 10k on day one — warm up gradually: 500, 1k, 2k, etc.
- Weak subject lines like "Newsletter #1" — be specific about value
- Removing the unsubscribe link — illegal and kills your reputation
What changed at Mailchimp (2024–2026)?
Domain authentication now lives under your profile icon → Account & billing → Domains → Start authentication. Mailchimp asks you to set two CNAME records (DKIM) plus one TXT record (DMARC) at your DNS host — a manual SPF record is no longer required. For Mailchimp Transactional, authentication (DKIM + a valid DMARC policy) has been enforced since March 15, 2024, driven by the Gmail/Yahoo bulk-sender rules. And note the Free plan limits since February 17, 2026: 250 contacts, 500 sends per month, 250 per day — without scheduling, automations or A/B tests.
FAQ
Do I have to authenticate my sending domain in Mailchimp?
For Mailchimp Transactional it has been mandatory since March 15, 2024 (DKIM plus a valid DMARC policy). For regular marketing campaigns it is strongly recommended — without authentication your deliverability at Gmail, Yahoo and Microsoft suffers badly under their bulk-sender rules.
Which DNS records does Mailchimp need?
Two CNAME records for DKIM and one TXT record for DMARC, created at your DNS host via Account & billing → Domains → Start authentication. A manual SPF record is no longer required.
What does the Mailchimp Free plan include in 2026?
Since February 17, 2026: up to 250 contacts, 500 email sends per month with a daily cap of 250 — without scheduling, automations or A/B testing. For anything beyond a small test list you will need a paid plan.